In this blog we are going to tell you about Direct Football Shop Reviews, so read this blog carefully to get the complete information.
A company claiming to be based in Bristol has been accused of selling phoney shirts and failing to provide refunds. Direct Football Shop, an online retailer, lists 42 Triangle West in Clifton as their “returns and customer care address,” yet the building is vacant, and the previous occupant, Mail Boxes, etc. have publicly chastised the online retailer. Direct Football Shop, which has ties to Bulgaria, is facing allegations that returns are stacking up in a Royal Mail facility and that its offshore “phone centre” employees are unaware of the company’s ownership. The online shop is going to be investigated in this blog through a review.
A Review By A Buyer
On July 11, Jason Pepper, a Sheffield accountant, purchased an England shirt from the website for £77.84, including postage, for the jersey with defender John Stones’ name on the back.
When he placed the order, the 49-year-old was ecstatic about England’s journey to the Euro 2020 final. At the time, he said England shirts were “like hens’ teeth,” although the tournament had already ended by the time the shirt came on August 3.
The Direct Football Shop website, which has a customer service chat box and showcases jerseys from all of the Euro 2020 teams as well as others, impressed Jason.
The insignia was the wrong size, the labels were “a terrible quality imitation,” and the typeface was different from Nike’s official England jerseys, according to Jason. On the day of delivery, he wrote Direct Football Shop, stating that it was “obviously a fake” and requesting a refund.
The company responded the same day. “As a store, we are often trapped between the wholesale distribution process and the client, if an item is actually not legitimate,” an anonymous customer care employee emailed Jason.
Jason was urged to return the garment so that the firm could “examine this further and bring this up with our supply chain,” with the promise that a reimbursement would be “processed” after the shirt was returned.
Online Step Trade Ltd, a firm situated in the Bulgarian city of Ruse, had debited his credit card. He claims he was unable to contact customer support at Direct Football Shop via an offshore phone number.
Jason claims he shipped the jersey to the Bristol location through recorded delivery, where it was signed for. He claims he wrote multiple times for an update on his refund, but despite receiving “very nice” answers, he claims he never received his money back.
When Jason wrote Direct Football Shop on September 1, informing them that he had filed an official complaint with his credit card company, they responded later that day: “Please accept my heartfelt apologies; I understand your disappointment. Your order refund will almost certainly be completed this week. In this sense, I would really appreciate your help.” However, Jason claims that the week went by without a reimbursement. The accountant observed last week that Direct Football Shop had started a deal on England jerseys for only £59.99 while waiting for his card provider to complete its inquiry. He thinks that by coming up, he would be able to “prevent other individuals from being duped.”
Jason’s review shows that the website is not legit and one should avoid wasting one’s money by buying products from such fake sites.
In today’s world, knowing which websites are trustworthy and which are not is critical, as there are thousands of websites that swindle individuals on a regular basis. As a result, we’ve supplied some points that might assist you in determining the website’s validity.
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- Direct Football Shop’s domain was registered four months ago.
- Direct Football Shop has only a 48 percent trust score.
- The business has not provided any information on shipping costs.
- We also looked for social media pages associated with this domain, but none were found.
- The website shares no information about its owner.
- On the internet, the firm has just 5-star ratings based on Direct Football Shop Reviews, which is a little more.
Conclusion
We Hope this blog is sufficient enough to provide the information about Direct Football Shop Reviews. Thanks for reading this blog.